Pre-order before 7p.m for next day Pick-up or delivery!

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F.A.Q

Delivery

We currently deliver to all of the Northern Beaches, Forest District, Lower North Shore, North Sydney and Sydney City.

We also deliver to selected suburbsin the following regions; Upper North Shore, North West Sydney, Inner West and Eastern Suburbs (including Bondi).

To check if your suburb is eligible for delivery - please search your postcode at the top of this page.

Please feel free to email us at bonjour@lapav.com.au and we'll do our best to try and accomodate your delivery request.

Please note: Delivery fees will be quoted on an individual basis and a minimum order value of $150 is required for suburbs outside of our delivery areas.

All online pre orders for delivery have a $45 minimum order value.

The delivery suburbs listed below have a $100 minimum order value:

1350, 1476, 1740, 1741, 2015, 2017, 2018, 2021, 2022, 2023, 2024, 2025, 2026, 2027, 2028, 2029, 2030, 2031, 2033, 2040, 2042, 2043, 2045, 2046, 2047, 2048, 2049, 2052, 2110, 2111, 2130, 2203, 2204

You can order up until 7pm the night before for Next Day Delivery!

We deliver Wednesday to Sunday between 11am and 4pm.

As our Pavlovas are perishable - please make sure someone is at home to accept the delivery.

If you would like to request a specific time for your delivery - please make a note of this in the delivery instructions and we'll try our best to accomodate this.

Alternatively, please email bonjour@lapav.com.au with your request and we'll get back to you to confirm.

If you need your order at a specific time, don't hesitate to contact us and we'll try our best to accomodate you.

Click & Collect

Click and Collect is availble from our kitchen in Brookvale:

Unit 12/10-18 Orchard Road, Brookvale, NSW, 2100

We are located directly above Black kitchen - please use the stairs at the front of the building to access the kitchen.

Click and Collect is available between 11am and 1pm Wednesday - Sunday.

We'll send you a reminder email on the morning of your order once your Pavlova has been made fresh!

Yes you can! Please email your request to bonjour@lapav.com.au and we'll do our best to accomodate you request.

Orders

Absolutely! We can pen down your words in a card and tie it to the box. To do so, please add your message in the "Gift message" option at checkout.

This should't be a problem! You can update your order, however, our Patissier does need a little bit of notice. You can amend your order up until 7pm the DAY BEFORE the specified Click and Collect /delivery date.

Please email any changes to bonjour@lapav.com.au

If you wish to cancel your order, you can do so and will be refunded a Gift Card.

However, our Team need a bit of notice ! You have until 7pm the DAY BEFORE the pick up/delivery date to let us know.

Please send us an email at bonjour@lapav.com.au

After that time, any cancellation and refund cannot be done.

Pavlovas

Yes! All our Pav’s are Gluten-free.

No they aren't - we use a small percentage (1%) of gelatine in our creams.

Check out our seasonal menu for other vegan options that are available.

Yes, please keep it in the fridge and take it out 10 minutes before serving.

Our Pav’s are made fresh from scratch every morning.

They are best enjoyed the same day as Pick-up or Delivery.

It's fine to keep our Pavlovas for the the next day, however please note that certain micro florals and fruits that we use as decorations might not look as 'fresh’ but it will still taste perfectly fine!

Yes our Pavlovas travel fine - please try to keep the flat and secure in the car.

If you have to travel longer than 30 minutues from our kitchen, we suggest keeping your Pav' in a cooler bag or esky.

General

We don't unfortunalty (but we're working on it)! We currently offer online pre orders for Click and Collect and delivery.